Purpose
Send CC Complete
Send New Clinic Communication
Confirm User Access Form Update
Update Profile EMR Clinic Details Help Page
Update Standard Operating Procedure: Primary Care Place of Service and Alternate Place of Service
Update CIS Matrix Help Page
Add to Profile EMR Bulletin
Add to PARIS Bulletin
Purpose
The New POS Communication is one of the final steps in the toolkit, completed after Go Live.
Send CC Complete
Pre-Requisites
- Clinic has gone live
Tools and Resources
Point Person
- Lead analyst
Instructions
- Follow Profile EMR Workflow Guide
Send New Clinic Communication
Pre-Requisites
- Clinic has gone live
Tools and Resources
- Communication Email Template in New Clinic Toolkit work item folder under New POS Communication
Point Person
- Lead Analyst
Instructions
- Open Communication Email Template in New Clinic Toolkit work item folder under New POS Communication
- Update body of template with clinic details and send to the pre-defined list on the template which includes:
- Data Quality
- Health Records
- Data Analytics
- ACTS Team
- Transcription Services
Confirm User Access Form Update
Pre-Requisites
- Clinic has gone live
- Send New Clinic Communication completed and sent to ACTS team
Tools and Resources
Point Person
- Lead Analyst
- ACTS Team
Instructions
- Check VANCOUVER/RICHMOND/COASTAL PROFILE EMR / PARIS Training Registration & Change Access Form include POS and delegate information
- If no reply within 5 days of Send New Clinic Communication, follow up with IMITSPCCommunity@vch.ca
Update Profile EMR Clinic Details Help Page
Pre-Requisites
- Clinic has gone live
Tools and Resources
-
Profile EMR Clinic Details Help Page
Generally, include the working group participants like program manager, medical lead, clinical coordinator, team lead, and admin supervisor. Notify these staff that as clinic contacts, they will receive emails related to Profile EMR. - Zendesk User Help Administration Guide in New Clinic Toolkit work item folder under New POS Communication
Point Person
- Lead analyst
Instructions
- Update Profile EMR Clinic Details Help Page
- Use similar conventions as previous rows and if unsure, bring back to ATP
Update Standard Operating Procedure: Primary Care Place of Service and Alternate Place of Service
Pre-Requisites
- Clinic has gone live
- POS is deemed as Primary Care POS
Tools and Resources
Point Person
- Lead Analyst
Instructions
- Update PC POS table within Standard Operating Procedure: Primary Care Place of Service and Alternate Place of Service
- Use same Program Name used in Profile EMR Clinic Details Help Page
Update CIS Matrix Help Page
Pre-Requisites
- Clinic has gone live
Tools and Resources
- The CIS Matrix lists which CIS is the primary and secondary contact for a POS
Point Person
- Lead Analyst
- CIS
Instructions
- Analyst to email CIS group as reminder to identify primary and secondary contact for new POS
- CIS to update CIS Matrix attachment
Add to Profile EMR Bulletin
Pre-Requisites
- Clinic has gone live
Tools and Resources
Point Person
- Lead Analyst
- CIS
Instructions
- Follow Bulletin Content Creation
Add to PARIS Bulletin
Pre-Requisites
- Clinic has gone live
- A PARIS Clinic is created for the Profile EMR Clinic
Tools and Resources
- PARIS Team
Point Person
- Lead Analyst
Instructions
- Analyst to confirm with PARIS Team involved in created the PARIS Clinic that Profile EMR Clinic has gone live