Create IH Support Ticket

Steps

1. Log into IH portal: https://help.intrahealth.com/en/support/home 
2. Click on New Support Ticket 
   

3. Include the following in the Description box:

   Profile EMR version: 8.6.xx

   Background:

   Issue:

   Steps to recreate issue:

   Expected result:

   Actual result:

   Requested fix:

   VCH Jira EMR-XXXX (include Jira information in italic at the end of the description - it is for EMR team reference only)
   Attachments:

   • JFA files
   • Screenshots
4. Add the Severity and Urgency level:
   
5. Click Submit