Provisioning Steps
1. Get confirmation from Tracy Cheng and Kamaljeet Guram; these are the delegates.
2. Send request for icon via Service Now:
- Go to Service Now --> Service Catalog --> VCH/PHSA --> Access
- https://healthbc.service-now.com/nav_to.do?uri=%2Fcom.glideapp.servicecatalog_category_view.do%3Fv%3D1%26sysparm_parent%3D560a6935db1f885080c97bfb8c9619c4%26sysparm_catalog%3Df57c37abdb26c490886d3a1b7c96190c%26sysparm_catalog_view%3Dcatalog_PHSA_Catalogue%26sysparm_view%3Dcatalogs_default
- Modify existing user account
- Request Type - Change Access/Permissions
- Is this request for someone else? --> Yes
- Tick the box "Is this request for someone else?"
- Enter user name in Requested for
- Health Authority - VCH/PHC
- HSDA - VC - Vancouver Community
- Other Access Required: Security Group - "ASA Production Intrahealth Profile OASIS Users - Production "
- Provide Access Similar To - if no user provided, use Tracy Cheng (vch\tcheng)
- if user provided, use "Active Directory Administrative Center" app to confirm LAN domain and login. If you do not have this app, please contact Manson or Umut.
- All Access or Specified Access? Copy All access that similar user has
- If no phone number associated with user; enter 999-999-9999.
- If no start date provided, use tomorrow's date; if start date provided, use start date -1.
Request will be filled within 10 business days; if request is urgent, provide requestor with Request Number and ask requestor to contact Help Desk to escalate. Can make a note in 10 business day time to see if request has been done and if not, can send email for follow up.
3. Create user account in OASIS Profile EMR:
Use another user with the same role/title as a template. Note that only administrative users should be created as there are no clinicians using OASIS EMR; if a request comes in for a clinical user, please contact Manson Yeung. User creation in OASIS EMR (Profile); similar to Profile EMR except:
- Middle = Employee ID
- Phone 2 = User initial
- Special - Preference = Role
- Special - Group Based Preference = ticked
- Roles - Roles = Same as referenced user; if no referenced user... mimic Tracy Cheng
- Member Of = Same as referenced user; if no referenced user... mimic Tracy Cheng
4. Send eMail to user:
Once user account is created, email the user; can use the following as a guide:
Hello <user>,
Here’s your OASIS EMR login:
Username: <OASIS username>
Password: will send in a separate email
You can launch OASIS from the VPP Applications Folder from the icon named “Profile OASIS Production”. If you don’t see the icon, you will need to wait until the Service Desk completes request RITM<number>. This may take up to 10 business days. If you need it sooner, please have your supervisor contact the Help Desk and have them escalate RITM<number>.
Thank you.