This is no longer considered a Standard Order as per decision from the Oct 28 2024 ATP meeting. The instructions below are left in Zendesk as a reference in case of a Change Request. Please confirm with the Billing SME first before proceeding.
Note: User should provide the MSP service code and the latest charge amount for that service
- Sign into Production EMR using an account with a Sys Admin or Support Analyst role
- Go to Maintain > Services
- Enter the service code in the Search field and click the Search button (e.g. to update the standard price of service code 39, enter 39 in the Search field)
- Double-click on the returned result to edit the service
- The Edit Service window will appear. Click on the Financial Tab
- Click New and add a Start Date for the change to occur (the screenshot below pertains to this step the following ones)
- Click the MSP entry under Charge Rates and update the Charge Rates
- Update the Standard Price
- The Edit Service window will be updated to reflect the amount. Click OK to save changes
- Go back into the Services window and click the Search button again. The updated amount should show up in the Services window
- Using the generic ADMIN user account, add the changes done above to EMR VTM. This is so both Training and Self-Training environments will get this update on next refresh. Note: if there is a step to back up any files, that step can be skipped in VTM.