User can receive this error message for multiple reasons as it is a general error message.
If it occurs when a user is trying to log on to CCT, follow these steps:
- User may have bookmarked the link to the login page, not the CCT main page
- Ask user to update their bookmarked link to https://cct.vch.ca
If this message is triggered by something other than a login issue, please take a screenshot (if possible) and log it with the CCT Project Team for further investigation.

Last updated by: Amy Lee