Adding and Managing Imms BC Support Inbox

1. Go to Outlook and click File
   
   
   
2. Click Account Settings
   
   
   
3. Click your user name and Change
   
   
   
4. Click More Settings
   
   
   
5. Click Add
   
   
   
6. Enter email address: [e-mail]
   
   
   
7. Click OK

Inbox Maintenance Tips:

• If you look at an email but are not going to work on it, please mark it as unread
• If you are going to handle the email, please move it to the In Progress folder and/or use the categories by choosing a color renamed with your name to mark the email
• If no further action is required on an email, please move the folder to the Completed folder
• If you copy the Support email on your responses for future record, that email should also be moved to the appropriate folder