1. Gather the following information from the user prior to escalation -
- ImmsBC Client Registration # and PHN (if available)
- Date that the error occurred
- What needs to be remediated
2. Email BCVAX-Support@gov.bc.ca and Vania.Yuen@phsa.ca and CC Richmond.Munro@vch.ca and Amanda.Liddell@vch.ca with the information above and describe:
- Data remediation required in Panorama
- Data remediation required in ImmsBC