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  2. Profile EMR
  3. Support Processes

Support Processes

  • Daily Support Tasks
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  • Email Template for Transitioning to new Standard Order Workflow
  • PARIS Quick View
  • Email Response Template for Medinet and Careconnect Access via Citrix
  • Jira resulting from EMR Help - Temporary Support Analyst duty
  • Data Development Change Request Workflow (Stored Queries, Scheduled Reports, QI, Excel Export Role)
  • UBC Clinics CERNER and Profile EMR Integration
  • Requests related to Tasks triggered by the Death Macro
  • Ability for POS to Store MRN
  • Support Guideline - Profile EMR Crash Issues
  • Password Change
  • Adding Grants for Locums/Providers (Work for Functionality)
  • Record Details for Crash in Production
  • Appointment Rules
  • UBC Forms - Neurologist Dropdown Request
  • WOW Computer - No Profile EMR Icon in VPP Folder
  • Managing User Access to a Clinic’s SCANfax Network Folder
  • What to do When Clinic Fax Folder has been Renamed, Moved or Deleted
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