Category |
How Do I? |
PCCIS |
| 0-Intake | Create an issue | Create button on top menu bar |
| 0-Intake | Categorize an issue |
Epics are like categories for Stories - there should only be a small number of epics, large buckets to categorize Stories Edit Issue Type: Story (most change requests), Task, or Bug and/or Workstream (Quick Win, Vendor, Paid Stream, etc) |
| 0-Intake | Update issue status | Edit Issue Status or drag & drop in Kanban board |
| 0-Intake | Estimate the work | Edit Issue->Story Points Set |
| 0-Intake | Assign priority | Edit Issue->Priority, Urgency and Impact fields |
| 0-Intake | Rank backlog issues by program | Drag & Drop to change order of backlog list |
| 0-Intake | Add comments | Edit Issue->Description (or comments) |
| 0-Intake | Assign to CSSE or analyst | Assign issue |
| 2-Prioritization | Prioritize by program | Filter by program and reorder items (highest priority at the top) |
| 2-Prioritization | Prioritize with Informatics | JIRA Portfolio--project management--not part of our JIRA license |
| 2-Prioritization | Prioritize internally (PCCIS) | Backlog: Use unassigned, drag to order with highest rank at the top |
| 2-Prioritization | Flag issues for green-lighting | Label: Greenlight |
| 2-Resourcing | Resource an analyst | Move unassigned to "Analysis Ready," or assign to a person |
| 2-Resourcing | Resource a Dev resource | Move unassigned to "Development Ready," or assign to an person |
| 2-Resourcing | Resource a TAC resource | Move unassigned to "Analysis Done," or assign to a person |
| 3-Resourcing | When assigning resources, assign to a "pool" first | Move unassigned to "Analysis Ready", "Development Ready", or "QA Ready" |
| 4-Daily work | Pass issue along the workflow | Edit issue or drag & drop in Kanban board |
| 4-Daily work | See which issues are assigned to me | Quick Filter: My Assigned |
| 4-Daily work | See which issues are assigned to my program | Quick Filter: <Program abbrevation> |
| 4-Daily work | Provide accountability for checkpoints | PARIS: move unassigned to appropriate Done column, then either assign or wait for review |
| 4-Daily work | Track vendor bugs | Kanban Board = PCCIS: Vendor (Issue Type = Bug, Workstream = Vendor) |
| 4-Daily work | Track subtasks | Edit Issue->Add Subtask |
| 4-Daily work | Visualize my work | Quick Filter: My Assigned |
| 4-Progress Tracking | Know which issues are almost due and overdue | Quick Filter |
| 4-Progress Tracking | Where issue is on the life cycle | Kanban Board - PCCIS: Main |
| 4-Progress Tracking | How item is progressing against the estimate | Issue menu->Log Work |
| 4-Progress Tracking | See stalled items | On PCCIS: Main, see the "Waiting" swimlane (Statuses: Waiting for approval, Waiting for engagement, Blocked Progress) |
| 4-Progress Tracking | See resource constraints / bottle necks | Dashboard widget |
| 4-Progress Tracking | Know dependencies between issues | Edit Issue->Link |
| 4-Progress Tracking | See the rank of issues that are in progress | View all issues, drag and drop rank (prioritized by order) |
| 4-Progress Tracking | Quickly see workload by individual | Kanban Board - PCCIS: Team, or Issue Navigator->Basic Search->Assigned To |
| 6-Reporting | See historic issues | All Issues tab |
| 6-Reporting | Easily query the data | Search tab and JQL |
| 6-Reporting | See issues across applications | Cross-application Kanban board |
| 6-Reporting | Show stakeholders in progress and planned work | Issues->"View all issues and filters"->Apply basic or advanced filters->Export |
| 6-Reporting | Visualize the teams work | Kanban Board - PCCIS: Main |
| 8-Notifications | Keep track of comments | Conversation history in issue |
| 8-Notifications | To be notified of a relevant change | Edit Issue->Add Watcher |
| 8-Notifications | Not be over notified | Profile->Preferences->"My Changes" = "Do not notify me" and "Autowatch" = "Disabled" |
| 9-Features | Link JIRA Issues to Work-item Folders | Rename Work-Item Folder prefiew (e.g. EMR1934) to JIRA Issue Key (e.g. EMR-134) |
| 9-Features | Replace the Gannt chart | JIRA Service Desk--request management--not part of our JIRA license |
| 9-Features | Request work from PCCIS IMITS | JIRA Service Desk--request management--not part of our JIRA license |
Related Resources
Watch this JIRA Orientation Video if you are new to JIRA or
keep it handy in your LearningHub account by registering for it with this link.